Top Questions

  • How do I get in touch with Truman's?

    Contact us here. We typically respond to inquiries within 24 hours, unless we’re discovering ourselves on a Truman’s wilderness retreat.
  • How often are Truman's Refill Kits delivered?

    After ordering your Starter Kit, you'll receive a Refill Kit after 45 days that includes 4 refill cartridges for each cleaner. We’ll send another Refill Kit every 6 months after that, til’ death do us part. Overachievers can order more refills anytime on our store or by text: 415-TRUMANS (878-626...
  • When is my next Refill Kit coming?

    View your account details here.
  • Which surfaces are safe for each Truman's cleaner?

    You can clean with Truman’s on virtually every hard surface not harmed by water. Check out our full list of surface applications below. Everything and the Kitchen Sink Appliance Interiors and Exteriors, including Stainless Steel Stovetops Cabinets Countertops (Corian, Formica, Granite, Laminate...
  • Why do I have to order a Starter Kit?

    We designed Truman's refill cartridges specifically to fit the bottles included in each Starter Kit. With a Refill Plan, you’ll get to try all 4 of Truman’s non-toxic home cleaners risk-free for 45 days. Cancel anytime in the first 45 days, or remove any of the individual cleaners from your ongoi...