General Questions

  • Are any of Truman's products disinfectants?

    Truman’s products are 100% non-toxic, so we do not offer any disinfecting (which are, by definition, toxic) products at this time. Please sign up for emails in the footer of our website to stay up-to-date on all of our latest offerings. We promise not to copy The Gap and send you a dozen 50% off ...
  • Are Truman's cleaners biodegradable?

    Yes. The safer surfactants in our products break down quickly to non-polluting compounds. Boom. Science.
  • Are Truman's products safe for children?

    Yes! All of Truman's products feature non-toxic and biodegradable formulas that are safe to use in homes with babies (human or fur).
  • Can I get a discount or free shipping without a Truman’s Membership?

    Join our email list and find out! While we only offer free shipping to members, we do make an exception on Truman’s surface cleaner refill kits. They’re just so tiny ;)
  • Can I try a sample?

    While you can’t try a sample, per se, we do offer 30-day money-back guarantees on our Surface Care Starter Kit and Home Care Membership Bundle! Truman's Surface Care Starter Kit contains one refill for each surface cleaner, and after that you can order the refills as you need them. Truman's Home...
  • Do any of your products contain bleach?

    Not unless you planted it there.
  • How are Truman's products tested?

    Carefully. Diligently. Professionally. Ethically. Truman’s doesn’t test its products on even the dirtiest of animals.
  • How do referrals work?

    Visit our referral page to get your personal link, then share it with friends, family or complete strangers: https://www.trumans.com/pages/refer. Make sure they know to use the promo code that pops up when they click on your unique link! You will earn $10 in Truman's credit for every person you ...
  • How long does shipping take for Truman's?

    It depends on how tired the mules are that day. Just kidding. We’re the only asses around here. Orders normally ship within 1 business day and arrive within a 2-3 days.
  • Is there a fee for canceling my membership or subscription?

    Unless you consider our broken heart a fee, then no. You’re free to cancel anytime, you big canceller.
  • Is Truman a vegan?

    He's not a real person, but if he was, we think he would be. But the Truman's products do not contain any animal byproducts!
  • Is Truman's in retail stores?

    Not today, but if you want to see Truman’s in your favorite store, please send us an email at hello@trumans.com and share your thoughts.
  • Is Truman's organic?

    The product is not considered organic, but we did carefully choose each ingredient to guarantee a great, non-toxic clean.
  • What are Truman’s shipping materials made from?

    These packages are hand-woven by blind nuns at a Belgian monastery. We kid. But they are sustainable! Our Home Care Membership Bundle and its interior packaging are made from 100% post-consumer recycled cardboard that is both recyclable and compostable. The Surface Care Starter Kit is made from ...
  • What are your privacy policies?

    Always tell the truth. Wait, that’s our honesty policy. You can see our privacy policy here.
  • What is a Truman's Membership?

    Only the best $1 money can buy. (Suck it, Dollar Tree.) With Truman’s Membership, you get all the freshest perks like member pricing (20%+ off everything), free shipping on all products, smart scheduling (if you want automatic product deliveries) and a dedicated text-based customer service line j...
  • What is used as colorant in the products?

    Products in Truman’s Home Care Membership Bundle are colored using natural extracts: Get a Load of This: beet and blueberry extract Your Dish Is My Command: percumen lemon This is simply to distinguish between each bar of laundry, dish or toilet.
  • Where are Truman's products made?

    Just like "The Boss," Truman's products were born in the USA. Their accompanying packaging is all built in North America.
  • Where can I find the ingredients of your product?

    When combined with water, all of our concentrate cartridges create non-toxic and biodegradable formulas! We chose our ingredients using the cleangredients list (https://cleangredients.org), and you can view them here: https://www.trumans.com/pages/additional-information. Go ahead...soak it up. (N...